Does resorting to online dispute resolution promote agreements? Experimental evidence
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چکیده
منابع مشابه
Online Dispute Resolution-The Emperor's New Clothes? Benefits and Pitfalls of Online Dispute Resolution and its Application to Commercial Arbitration
The question this paper addresses is how can IT support the resolution of disputes through arbitration and mediation. The first and second parts will examine the benefits of Online Dispute Resolution, some of the pitfalls it may present and how these can be avoided. The third part will then look at one of the more formidable obstaclesthe issue of security of communications. The fourth part will...
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The advances observed in the last years in telecommunication technologies rapidly brought along new ways of doing business. This new reality, however, has not been so rapidly followed by the entities responsible for dealing with the conflicts that arise from these interactions, now undertaken in an electronic format. Traditional paper-based courts, designed for the industrial era, are now outda...
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ODR in the consumer context refers to the use of ICT tools and methods (usually alternative to the court system) employed by businesses and consumers (B2C) to settle conflicts that arise out of economic transactions between the parties, particularly in e-commerce. It is often distinguished from other fields where ODR is used, such as in the commercial field (B2B), in the public sphere to resolv...
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ژورنال
عنوان ژورنال: European Economic Review
سال: 2008
ISSN: 0014-2921
DOI: 10.1016/j.euroecorev.2007.04.004